Poor loan service and protection policy for liquidated employees

Good Day

I have had a loan with tou foe quite a while now. During Covid-19 tye company I worked for liquidated and Nedbank and the poor policy in place could not even settle my loan. I am of age where I don't see the bees to go back to work just to pay off a loan.

After the policy only covered my loan for 12 months which I was not initially informed would happen as I was under the impression like my other accounts that the loan would also be settled, but that was not the case, my daughter has been paying the loan and is adding an extra cost to her.

I have also not been receiving a loan statement for quite a while, so I don't know what the outstanding amount is, however is there any way you can assist with settling my loan with a R10k she has available?

If not, we will unfortunately not be paying the loan, and even if you try your best I will not be able to pay it as I don't work.

My contact number is: ***

Yours Sincerely Sharon Y. May