Poor Experience Three Rivers Branch

Very poor experience at Three Rivers branch at Riversquare mall Vereeniging. When i first went, consultant named Portia said she will call me once they have communication in regards to my issue, waited for 2 days,nothing. Went back there to enquire again, she said my issue is resolved i should just wait for a few hours after leaving the branch but it was all lies.🫩very *********** people, had to go to Vereeniging town branch my issue was sorted immediately, no waiting, no back and forth