Poor customer service. Very very poor

On the 12/08/2019 I received a text message from nedbank 086 number telling me that my business account was gonna get closed because it was overdrawn. I decided to make a phone call to make arrangements to the same 086 number. I spoke to someone and it was agreed that I should make a deposit on the 15/08/2019.

To my surprise on the 15/08/2019 when I tried to make a deposit it refused saying my account is closed. I made a phone to nedbank and I spoke to a lady at credit department who informed that a Guy by the name of Nkosinathi will give me a call as soon as he came back from lunch. I never received that call. I took it upon myself to make a follow up the next day. I spoke to some lady who put me through my banker Zweli.

Up until today nedbank has been sending me from pillar to post. I am.a nedbank personal client as well. I am Disturbed and disappointed at the level of poor customer service I am getting from my bank. Totally unbelievable and beyond poor customer service. If you are unable to open my business account in 48 hrs I am closing all my accounts with and I am moving to your other competitors.