AX
Ashley X

1 reviews | Active since Jul 2016

14 Aug 2025, 08:43

POOR CUSTOMER SERVICE

I had a very poor , pathetic experience with Nedbank claims , where a Manager by the name of Khathu Ravele and and consultant by the name of Moodliyar, N. (Natasha) who can hardly acknowledge emails neither bother to get back to you as a client . My complained has been raised June Complaint : CCM: ***1 CMS*** the resolution is not yet completed in August .Meanwhile as a client I'm suffering with a House in shambles .My premiums are debited on monthly basis withought fail , this is unacceptable.

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Ashley X's update17 Nov 2025, 10:50
Reviewer Update
To this day my complained hasn't been resolved. Poor service at high grade.

I had a very poor, pathetic experience with Nedbank claims, where a Manager by the name of Khathu Ravele and and consultant by the name of
Moodliyar, N. (Natasha) who can hardly acknowledge emails neither bother to get back to you as a client . My complained has been raised June Complaint : CCM: **********1 CMS********** the resolution is not yet completed in August .Meanwhile as a client I'm suffering with a House in shambles .My premiums are debited on monthly basis withought fail , this is unacceptable