MC
Mantombi C

1 reviews | Active since Mar 2024

26 Mar 2024, 12:12

Poor customer service and inconsiderate on the early people

Bad service very slow

I went to polokwane branch to resolve my app issue. I started queuing from 8am - 1:30 pm just to get inside and be assisted. The unfortunate part is having 80% of the people on the quie are the elderly and there were no chairs they were sitting on the floor pavement.

All I can say is if you want quality and fast service as you open a new account, stay away from this bank.

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Replies (1)
MC
Mantombi C's update26 Mar 2024, 12:27
Reviewer Update
Still when I got inside, they were going for lunch. So in short if you want to consult just take leave from work because you will get assistance after 6 hours