1 reviews | Active since Jun 2016
Poor customer service
<p>We have been calling MFC in order to request a settlement letter for my mother's account on a vehicle finance that has been paid in full in May. we were kept on hold until the line got cut off. I have sent an email requesting for the letter and with her ID number- they are unable to trace an account? How is this possible? May we please get servive? </p> <p>account number with MFC- ********** 0001 </p> <p>ID: ********** 573083</p>
Dear Yandisa
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
,
Dear Yandisa
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
,