Poor communication between Nedbank and Capitec bank

Si I have paid the wrong Capitec bank beneficiary using my Nedbank App on the 3rd June 2024 around 8am, immediately I called Nedbank and the consultant sent the Recall form of which I filled it and send it back same time around 9am. Problem now is when I still have not get the money back yet. Because this was a done as Standard EFT and Nedbank should have communicated with Capitec bank to hold or refund the money before the its reflected to the Capitec beneficiary.