JM
Joy M
1 reviews | Active since Sept 2014
14 Mar 2018, 13:16
Poor communication
Bad service, no feedback given on my application regarding proof of payment to the dealer.
Still waiting for feedback since last week Thursday
Helpful (0)
Replies (4)0
Replies (4)
Nedbank's replyOfficial
14 Mar 2018, 13:18Dear Joy
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply14 Mar 2018, 13:18
Official
Dear Joy
We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.
Kind regards
Client Experience Team
Best regards,
JM
Joy M's updateReviewer Update
14 Mar 2018, 13:34Thank You for the response. Will be patiently waiting for someone to call and assist me with my current problem with MFC. My contact number is ***
JM
Joy M's update14 Mar 2018, 13:34
Reviewer Update
Thank You for the response. Will be patiently waiting for someone to call and assist me with my current problem with MFC. My contact number is ***
Nedbank's replyOfficial
14 Mar 2018, 13:47Your comments have been noted.
Regards
Client Experience Team
Best regards,
Nedbank's reply14 Mar 2018, 13:47
Official
Your comments have been noted.
Regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
28 Mar 2018, 11:04Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's reply28 Mar 2018, 11:04
Official
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,