Poor Bond switch service from Nedbank - rather pass them by

App**** to switch my bond with Nedbank. Agent phoned me and was quite stroppy with me on the call as my income is fairly complicated - mixture of salary and other income (business). I even did the application twice to try hear something. Guess what? , I havent heard back from him despite a few emails with documents. Doesnt return mails and also doesnt give any feedback. I suspect the plan is to leave it until it expires. It seems it may be easier to fly to the moon than switch a bond to Nedbank. Nedbank has more appetite for personal loans then fixed security in the form of a bond. Bad form Nedbank - will be trying the next bank. Not professional, no feedback, no interaction - just leave you hanging, wondering, waiting..............