Poor banking applications

Hi All,

Firstly, Nedbank has been pushing my patients for some time now and have tipped the scales today with their new online banking site that is almost always offline when you try and open the login page. The greenback is not very versatile but you can purchase electricity, airtime and use your greenbacks for you banking charges. I purchased electricity and got no voucher number for the purchase, The banking site has a default of time they allow you to be online regardless if you are busy with an agent online and it logs you out. Once you sign back in the process starts from scratch. Anyway, long story short they cannot provide me with the electricity voucher number because they have to contact the municipality and this take 3-5 days. So long to your electricity if you bought it from your Nedbank online banking site. They do not refund the money either, you just have to wait and go get electricity somewhere else that would have been faster anyway since it took me about three hours to get to a solid answer from the online staff.

Very disappointed and not looking forward to banking with them for much longer.