1 reviews | Active since Sept 2014
Poor atm service and unrealible staff with empty promises
Red Number 685679... I've made ATM deposit at umlazi Megacity to my nedbank account on the 14/09 @7H21 I've waited morethan 10minute machine not professing (some not or all your note were rejected)hoping my money Will come out until i call the security to assist he advice me it Will reflect in my account or I must contact the bank. I came back to the branch @11H30 waited in the queue morethan 1hour ,30min I gt inside the Teller told me this query might take days to be resolved bear in Mind I was off sick From work to see a doctor with this last money I had ...I couldn't hold the tears as I was in pain And I have no other options teller called the manager for advice I was told they Will try to assist me by 14H00 they Will contact Johannesburg to double check the fund's I was in doctor s room as from 13H30 not assisted because my fund's we're retained by NEDBANK ATM MEGACITY and the staff Never ever bothered to update me further i am in pain till this hour I couldn't see a doctor since you're people couldn't balanced ATMs and have my money back...I hate thus bank even wors Now the staff is not reliable...I missed my doctor's appointment,I missed The day @work of which it not considered as sick leave no doctors notes for this day, even wors with my weak body standing over an hour in que to be **** on .... where's my money
went to make a cash deposit at umlazi Megacity branch atm on Monday morning (14/09/2020). At 7H21
ATM I inserted my cash in the ATM, and looked at a 'validating notes' message for about 10 minutes. After that I was presented with a slip saying
'SORRY, WE CANNOT CONFIRM YOUR DEPOSIT AT THIS TIME DUE TO A POSSIBLE TECHNICAL ERROR AND YOUR CASH HAS BEEN RETAINED. PLEASE RETAIN THIS RECEIPT AND LOG A QUERY AT A BRANCH OR WITH NCC ON 086 555 111. NOTICE: Dear client, please be advised that there may be a delay in your deposited funds reflecting on the account statement. Please allow up to two business days for the account balance to update. However, funds may be available for withdrawal immediately at nedbank ATMs.'
I call the security for assistance that I needed these funds in my account immediately. I was told by security it will reflect in my account if not I must contact the branch asap. I visited the branch spend over 2hours and I was told that they Will contact Johannesburg And get back to me they're Will get the guy who balanced ATMs asap for this to be be resolved. I had to used this fund's to see a doctor immediately as a Chronic patiant who was in pain I sitted in doctors room's until 16H40 no call From NEDBANK umlazi as they promises me to get back to me after 14H00 .
I have Lost full day out of work considered to be a doctor appointment but it didn't happen due to NEDBANK ATMs And I have to request another day as I have to see the specialist.
I have wasted doctor's time and I Will be charged for that appointment that was unsuccessful due to me not having fund's to pay specialist
Empty promises From staff as they're gave me Hope to speed up the process never ever bothered Abt my health and that's I am stuck in doctors room's waiting for them to sort this out.
My funds are NOT available till now my last cash am still in serve pains but NEDBANK ATMs retained my first doctors fees.
My sister and my mother have already both left Nedbank due to ********** service from this bank . I will be following soon.
went to make a cash deposit at umlazi Megacity branch atm on Monday morning (14/09/2020). At 7H21
ATM I inserted my cash in the ATM, and looked at a 'validating notes' message for about 10 minutes. After that I was presented with a slip saying
'SORRY, WE CANNOT CONFIRM YOUR DEPOSIT AT THIS TIME DUE TO A POSSIBLE TECHNICAL ERROR AND YOUR CASH HAS BEEN RETAINED. PLEASE RETAIN THIS RECEIPT AND LOG A QUERY AT A BRANCH OR WITH NCC ON 086 555 111. NOTICE: Dear client, please be advised that there may be a delay in your deposited funds reflecting on the account statement. Please allow up to two business days for the account balance to update. However, funds may be available for withdrawal immediately at nedbank ATMs.'
I call the security for assistance that I needed these funds in my account immediately. I was told by security it will reflect in my account if not I must contact the branch asap. I visited the branch spend over 2hours and I was told that they Will contact Johannesburg And get back to me they're Will get the guy who balanced ATMs asap for this to be be resolved. I had to used this fund's to see a doctor immediately as a Chronic patiant who was in pain I sitted in doctors room's until 16H40 no call From NEDBANK umlazi as they promises me to get back to me after 14H00 .
I have Lost full day out of work considered to be a doctor appointment but it didn't happen due to NEDBANK ATMs And I have to request another day as I have to see the specialist.
I have wasted doctor's time and I Will be charged for that appointment that was unsuccessful due to me not having fund's to pay specialist
Empty promises From staff as they're gave me Hope to speed up the process never ever bothered Abt my health and that's I am stuck in doctors room's waiting for them to sort this out.
My funds are NOT available till now my last cash am still in serve pains but NEDBANK ATMs retained my first doctors fees.
My sister and my mother have already both left Nedbank due to ********** service from this bank . I will be following soon.