1 reviews | Active since Jan 2018
Policy cancellation
I made a deposit end of January 2017 with Nedbank (Guaranteed growth plan ) and signed for a fixed investment, did one withdrawal end September 2017 and used the money for my husband multiple medical tests and it was discovered that he has CANCER of a lung which requires biopsy not later than January 2018 and chemotherapy soon thereafter. I am now in a predicament situation where I am desperate for MY money and I believe that the terms and conditions of the policy can be set aside based on the issue. If I had known that he was going to be diagnosed with this deadly deasese, I would have surrendered my policy in September. I am pleading with Nedbank to reconsider my policy and allow me to close it or sell the policy to someone else and or paying a fee that you deem fair. Regards Ms Moabelo
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you during business hours to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you during business hours to help resolve your complaint.
Kind regards
Client Experience Team
