RE
Rodney E

1 reviews | Active since Aug 2016

01 Aug 2016, 19:58

Poketpos

<p>I have had the pocket pos device now for +-4 monts and still every transaction on the device takes 3 to 4 days to clear into my nedbank account. I have made various calls to the call center with no success. The service from the callcenter is also quite bad and they cant help me at the branch. They say I have to phone the call center. Thinking of taking my business elsewhere.</p>

0
Replies (1)
Nedbank
Nedbank's reply02 Aug 2016, 05:54
Official

Dear Rodney,

Complaint Response 2:

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

Best regards,