POCKETPOS BAD SERVICE

MY HUSBAND BANKS AT NEDBANK AND PERSUADED ME TO USE THEIR POCKETPOS FOR MY BUSINESS.THE FIRST MACHINE WORKED FOR A WHILE THEN BECAME FAULTY. NEDBANK SENT A NEW MACHINE ALSO FAULTY. THEY SUGGESTED THAT I GET A NEW CELLPHONE. i DID AND IT STILL DIDN'T WORK. I THEN AT THEIR REQUEST SENT THE MACHINE BACK TO THEM VIA THEIR BRANCH AT SOMERSET WEST. THEY PHONED AND SAID THE IT WAS CRACKED AND WAS MY FAULT. THE MACHINE WAS NOT CRACKED WHEN I HANDED IT IN TO THE BANK. THEY SHOULD HAVE CHECKED IT. I THINK EITHER THEIR COURIER SERVICE OR THE BANK CRACKED IT. TWO WEEKS LATER I STILL CAN'T GET ANY RESPONSE FROM THEM. EVERYONE I SPEAK TO REFERS ME TO SOMEONE ELSE. THE LATEST IS FELICIA WHOSE PHONE IS ALWAYS BUSY OR OFF THE HOOK.<br>