tS
talita S
1 reviews | Active since Mar 2009
07 Sept 2015, 13:21
Pocketpos
Since I bought the pocketpos I had one problem after the other. In a year I had more than 4 devices. Now again there is a software problem, but they can't fix it this time because my 1 year warranty has expired. They told me I must buy a new machine. Do you think money grows in my garden?? I'm a small business barely making a living. How can you not fix a software problem?? The last time I received a pocket pos I had to fix the screen myself as it was broken. I coudn't afford another 2 weeks without a card machine. But then again it's Nedbank make things NOT happen!
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Replies (1)Nedbank's replyOfficial
07 Sept 2015, 14:08Hello talas,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply07 Sept 2015, 14:08
Official
Hello talas,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
