POCKET POS SUPPORT

Lack of technical Support ( or any for that matter):<br> <br> After being exited about the possibilities of having a pocket pos for our small mobile business, I was majorly disappointed once I paid for the device in full that NEDBANK, who offered the device had no to extremely limited support, in the bank I used ( Meyersdal) - in fact to be blunt they had NO idea how to set up the machine to work and only advise was that I should call the service / support desk.<br> <br> Something I got used to the service in Nedbank is that it is never the banks problem but the customer's problem to solve any query - unfortunately the POCKET POS was not my only issue I had with my Business Account<br> <br> I moved my business account to another bank and will soon close my NEDBANK accounts due to extremely poor service when you have a problem.<br> <br> But still stuck with the useless POCKET POS - going to the bank to see if they will assist me - but again not much hope that I will get it done in one day