LM
Lebo M

1 reviews | Active since Jul 2012

04 Nov 2015, 12:18

Pocket POS Application

Good day<br> <br> I am trying to apply for a Pocket POS. <br> <br> The pricing options were changed from R2500 to R1199 incl VAT on 1 September 2015.<br> <br> Two months later, your site has not been updated nor do the consultants at the call centre know about the prices. <br> <br> I have spent time applying online and at the payment option the old prices are still reflecting.<br> <br> How are we changing pricing options without updating and informing all levels of employees including your website? <br> <br> I now cannot complete my application because the payment option which is priced incorrectly is the last step.<br> <br> Link below:<br> <br> [URL Removed] <br> <br> Extremely frustrated yet again with Nedbank.

0
Replies (1)
Nedbank
Nedbank's reply04 Nov 2015, 12:25
Official
Hello lmathenje,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team

Best regards,