CM
Ctha M

1 reviews | Active since Sept 2016

04 Oct 2019, 10:11

Please pay back my money for the double deduction you made

On the 30th of October 2019 my Nedbank home loan debit order was not deducted by Nedbank. On the 03rd of October 2019 ,there was a double deduction of R 4 882,54 by nedbank. I have contacted Nedbank and they advise that they received a message from my bank (Standard bank) that the double deduction will be cleared. I then contacted standard bank and they stated that I need to lodge a dispute with Nedbank.

I am tired of going back and forth between Nedbank and Standard Bank. Nedbak you double deducted my account of which I am now left with R100 in my count and can not survive with this mount whilst my complaint is not resolved.

I am not prepared to complete any documents. the mistake was made by Nedbank. My request is that i want my money to reflect on my account as soon as possible as I only have 100 in my account which is such an inconvenience caused by Nedbank

Please contact me with a resolution, my home loan ***

Nedbank , please liaise with standard bank and resolve my query urgently as I do not have airtime to keep calling the bank since you took it from my account

it is such a pity that i have to come to this platform as the call centre agents are not competent enough to resolve my query.

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