MS
Mark S

1 reviews | Active since Mar 2009

02 Nov 2015, 16:40

Please Nedbank Tel No: *** stop escalatin

On 27 Oct 2015, I requested statements for an American Express Credit Card. I was told 2-3 working days. To date I have been told everytime I call it has been escalated. Please as a client I will humble myself and beg you for the statements now, I urge, no I plead with you to provide these statements if that is what your service requires from customers.

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Replies (1)
Nedbank
Nedbank's reply03 Nov 2015, 07:07
Official
Hello mtpocket,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team