NM
Nonto M

1 reviews | Active since Oct 2016

15 Oct 2016, 20:14

Please help!

<p>It was 15 october 2015, i went to the ATM around 8:00am to withdraw the money. My card got swallowed by the ATM, i stopped the card but R2000 was withdrawn from my account. I went to the bank Nedbank Richards bay to report, they made me a new card and they said i must wait for six weeks they will inveatigate. I have been to the bank several times, i foned them many times but they never get back to me. I want my money please help</p>

0
Replies (2)
Nedbank
Nedbank's reply16 Oct 2016, 17:28
Official

Dear Nonto Mchunu

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

NM
Nonto M's update18 Nov 2016, 11:20
Reviewer Update

Thank you. Nedbank has paid my R2000 back