Please assist i need my money

Hi,

I deposited R3000 from my FNB account to my Nedbank credit card on the 27/11/2017 till today money is not in my account. I called Nedbank credit card division on the 28/11/2017 and they told me to call FNB even though the transfer was successful. FNB told transfer is successful from their side. I called Nedbank credit card division again on the 29/11/2011 and I spoke to Gugu the consultant I told her I do have proof that the transfer was successful but she said I must wait. Only today when I called again i was told to send proof of payment. I don't know long I'm gonna wait now after I sent through proof of payment, but their service is poor. Call centre agent should ask me to send proof of payment the first day I called them but she said I must wait. Please assist I need my money.

Regards, Precious