Pleasant experience & excellent customer service.

I visited Nedbank Robertson today after having a very bad experience with Absa recently, to open a new account. What a pleasant experience! From the moment I walked through the doors, I felt comfortable and welcome. All employees were friendly and the device for tickets work seamlessly. The interior of the bank is well designed and looks professional. Not even having to wait for one minute, I was helped by Elmoreen Sampson. She was very friendly, helpful and thorough. She made every effort to ensure that I know exactly what each of their accounts entails and that I make an informed decision based on my needs. We were done within 20 minutes, with my card ordered and all documents signed. A quick internet banking lesson later, I left feeling good about starting a relationship with Nedbank. Elmoreen Sampson gave me the best customer service I have received from any institution in years. I will definitely return to open a new small business account as well. Well done Nedbank!