RS
Rudolf S

1 reviews | Active since Jul 2009

22 May 2017, 20:26

Platinum Benefits

<p>Good Day,</p> <p> </p> <p>I have been trying to get hold of someone regarding my Amerincan Express benefits but no one seems to be able to assist. Such a shame that you have benefits and the Bank offering it does not know how it works.</p> <p> </p> <p>Would really like to use what I am entitled and paying for is someone can help me.</p> <p> </p> <p>Rudi</p>

0
Replies (3)
Nedbank
Nedbank's reply23 May 2017, 07:34
Official

We at Nedbank value you and take your concerns to heart. A resolution manager will be in touch with you to assist you further.

Kind regards

Client Experience Team

RS
Rudolf S's update26 May 2017, 16:22
Reviewer Update

Good Day,

My complaint was resolved quick and efficient.

Rudi

Nedbank
Nedbank's reply26 May 2017, 16:31
Official

Thank you for the positive feedback and for allowing us to Make Things Happen.

Kind regards

Client Experience Team.