****ed

Its frustrating calling a 08611num that gets disconnected when you get tnsfered..I was calld by a agent for a greencard credit card which I said I didn't want at the time,I then decided that I do wantd looking at the benefits I then tried 2 apply online like thrice which kicks you out at stage9 I then complained about it and a lady from nedbank calld me with refFI*** she did the applicattion for me which she advised was approved and that I need 2 either send a bank sttmnt or payslip..I went into nedbank branch in kenilworth only 2 find out the app was actually not done,so I drove all the way for nothing nedbank wasting my time and petrol..what kinda nedbank customer service is this and how secure are your systems cause I gave all my details??what happens next???frustrating!!!