aL
afred L

1 reviews | Active since Nov 2015

17 Nov 2015, 09:43

pilar to post

Nedbank consultants service is disturbing of recent. My new business account was kept on hold since two weeks now and i have only received one payment into my account and i did some transfer to my supplier and was not thru, which i later redo. After some times i could not access my account, i went to Arcadia bank and Sunny side branch with the person that deposited the money into my account for him to testify on the payment, but still they could not help me, after some days i went back still no help until i got agitated before they gave me a number of a staff in New Town branch *** name: Petunia) that she is the one i should call. I have managed to get hold of her this morning still she did not help me, all she did is to refer me to the branch offices that i have being agitated with. Do this people know that we have other thing doing? Please Me Peter help urgently cause am tired.

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Replies (1)
Nedbank
Nedbank's reply17 Nov 2015, 10:22
Official
Hello alfredletile,

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team