Pethetic service

<p>I have a nedbank credit card. Called and asked about doing an immediate transfer to another bank and the advisor said it can be done at the bank. Make my way to the bank to find that this cannot be done. They then open me a chq account with Nedbank and transfer the cash to do the immediate payment. ALL THIS DONE WITH THE ASSISTANCE OF THE ADVISOR AT THE BANK. The transfer never went through .. now on my way to Durban and no cash in my account. The incompetence is beyond shocking.... If a manager does not get back regarding this complaint ... It will really show the ethic this bank has!</p>