PERSONAL STATEMENT

I HAVE OPEN A PERSONAL LOAN WITH YOU GUYS SINCE FEBRUARY TILL NOW NEVER GET ANY SINGLE STATEMENT BEEN PAYING AND EVEN WENT TO THEIR BRANCH IN SPRINGS TO REQUEST FOR THE STATEMENT NEVER BEEN HELP AS THEY SAID THE HEADOFFICE IS CLOSE I EVEN CALL THE HEADOFFICE BUT WAS ON HOLD FOR MORE THAN 2 HOURS DIDNT HELP ME TO GET THE STATEMENT