Personal Loans Dept.

In May I app**** for a personal Loan and the system pre approved the loan and I was requested to go to the nearest Branch and submit documents and I did exactly that. I went to Balfour Park Branch were I dealt with Larry who was in contact with me and requested an explanation on my salary payments I explained that to him, then he advised me that The approval will all now depend on the Finance side, I waited for days to get the response and I finally got a call that my loan has been declined I can apply again in June, the reason for the decline was because they didn't have all the 3 months salary showing on my bank statement. Then I waited patiently after my May Salary I went to another branch this time I didn't apply online but I went straight to the bank and I dealt with Nonkie Tshetlo who was very Professional and helpful and yet again the Loan was approved and awaiting confirmation of employment etc. It was on Sunday 03.06.2018 when I app****. On the 6 June I got a response via email they wanted a confirmation Letter on a Letter head for final processing. I sent the letter on the 7 June morning and thereafter no response until yesterday which stated that my loan has been declined. For further information I must contact my Sales Consultant. I sent her a mail and her response was I must re apply 3 July, why am I treated like this by my bank. I have been banking with you since I was very young, and now I am grown and I requested for assistance so that I can settle my studies but I am just told to apply the following month. Why am I being treated like this, why were my hopes put up and yet again get declined. Please can someone assist me and advise what exactly do I need to do to get assistance from my Bank as it's the only bank that I am currently banking with. Your system approves but then I am made to be always apply the following month, I presume the following month it will be the same thing as well. Please can someone assist me and HELP!!!!