Personal loans Dept.

Good day On the 13th i app**** for a loan, I was presented with an offer, I accepted the offer, as I was about to upload the documents the system crushed, and it was a fault on the Nedbank side. I waited for 2 weeks, the call center agents kept telling me the application is in progress, and they can't do anything about it. I called again the agent told me they have to cancel the application because no one can access the application.

Mind you the system thinks I just didn't take the application, when I reapp**** again the system rejected me this time around saying that I no longer qualify, this has inconvenienced me, as no one from the Nedbank is willing to take blame for this, now I have to the fall for this by not getting a credit.