PERSONAL LOANS DEPARTMENT IS A JOKE OF A SERVICE!

EVERY DAMN MONTH THE PERSONAL LOANS DEPARTMENT DEDUCTS FROM MY ACCOUNT WITH OUT NOTIFICATION, TILL THE LAST MINUTE! I REQUESTED SEVERAL TIMES FOR THE DEBIT ORDER TO BE CANCELLED AS MY WIFE MAKES EFT ON THE 27TH OF EACH MONTH AND EVEN EMAILS THE PLADMIN EMAIL ADDRESS. IT IS NOT MY DAMN FAULT THAT THE MONIES TAKE LONGER TO REFELCT ON THE SYSTEM, MY WIFE IS NEDBANK AS WELL, IT IS PERSONAL LOANS PROBLEM ISSUE ALL THE TIME.

TO DEDUCT AN AMOUNT WITH OUR PRIOR NOTIFCATION IS DISGUSTING!!! LET ALONE I HAVE HAD THE ACCOUNT INVESTIAGTED PERVIOUSLY AND WAS INFORMED I AM NOT IN ARREARS, BUT YET EACH MONTH THE SYSTEM SAYS I AM. I HAVE ASKED ON NUMEROUS OCCASIONS FOR THIS ISSUE TO BE REOLVED BUT NEDBANK DOES NOTHING!!

EVERYTIME IT IS A FIGHT TO GET OUR MONIES BACK!!!!