Personal Loans are not so personal.

Very disappointed with Nedbank Personal loans. App**** and received a pre approval for a personal loan that i needed to pay for my sons university fees. Signed all the forms and listened to all the T's & C's, only to receive a text saying my loan had been declined, as i am the owner of a company. I own only 10% of a company and have been a loyal Nedbank client for almost 30 years. What does owning 10% of a company have to do with anything? I was informed that Nedbank does not make loans to owners of companies, only employees, of which i am. I get constant messages and emails from other banks and financial institutions offering me a loan, but cannot get help from my own bank???