Personal Loan repayment arrangement

<p>I called Nedbank personal loans on two occasions, trying to make an repayment arrangement for my personal loan but the two ladies i spoke to didn’t not provide me with a satisfactory solution. My account is not in arrears and I am currently paying on the 1st of each month but and would like to change to 15 of each month effective from September, but the consultants tell me that this is not possible and that Nedbank will debit my account on the 1st and 15th September and that for me is unfair as it translates into two payment in one month of which my account is not in arrears.</p> <p> </p>