1 reviews | Active since May 2011
Personal Loan PAID up but still phoned by Collections
<p>Nedbank collections phoned my family and me stating that my personal loan is in arreaers. I know I have paid promptly. I even have an account with Nedbank so it is easy for Nedbank to verify my payments.</p> <p> </p> <p>Please do not waste your customers time with system error problems. Just check my cheque account statements and you will see like magic that there are no arrear amounts.</p> <p> </p> <p>Alternatively give me a call so I can explain in a step by step manner how a reconicilations of a loan works. (I charge R1000 per hour for consulting)</p> <p> </p> <p>Kind Regards</p> <p>Disgruntled Nedbank Customer</p>
Dear Heinrich
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Heinrich
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team