Personal loan installment deducted twice
I am a client of Nedbank. I do have a personal loan with Nedbank. My installment was deducted twice. I went to the branch at Waterfall Mall in Rustenburg. I was advised to phone the Personal loan department. I phoned twice and then after the operators direct to the appropriate department, I had to wait very long for someone to answer. I phoned again and I have been redirected to different departments for almost 20- 25 minutes. I am still not helped. All I want is for one amount to be reverse back tomy account with the banking fees
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Good day
Last year I had a problem with a loan repayment that went off twice from my account. It happened again. Please can this be reversed, otherwise if this happens again I will consider approaching another bank. I am a customer from Nedbank
Good day
Last year I had a problem with a loan repayment that went off twice from my account. It happened again. Please can this be reversed, otherwise if this happens again I will consider approaching another bank. I am a customer from Nedbank
Dear Jaco,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Jaco,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team