AA
Ashraf A

1 reviews | Active since Oct 2014

08 Jun 2015, 22:58

Personal Loan incorrect

Initial loan agreement and settlement amount not aligned. What I signed for and when I wanted to settle my loan was completely different. I am fighting with Nedbank. I have been blatantly ignored by previous consultants and not re**** to. Nedbank treats customers like fools and makes them wait for no reason. I have contacted complaints and now all of sudden have a reply. This is pathetic.

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Replies (1)
Nedbank
Nedbank's reply09 Jun 2015, 07:51
Official
Hello ash88are,

We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team