Personal Loan feedback

<p>Hi I have recently app**** for a personal loan at Nedbank. I app**** online and was helped by Mac Donald, J. (Jahsinta). All paperwork was submitted and signed by 18/10/2016, but I have received no update on the status of the application.</p> <p> </p> <p>Also when phoning the call center and quoting the quote number none of the representatives are able to assist in resolving this. It seems to be stuck at a specific department.</p>