1 reviews | Active since May 2016
Personal loan drama
<p>On the 5th of may 2016 I had app**** for a personal loan which was done over the phone and I was told that if I went to the bank that same day I would get the money in my account within 24 To 48 hours. On that same day I went to the bank and signed the forms and and was told it would take UP TO A MONTH for the funds to be in my account(ref=***8)</p> <p> </p> <p>On the 6th of may I called in and was told they are still waiting for the email with scan of my signed forms from the bank. I then called the bank and asked what's happened which the consultant had told me it has been sent. This excuse has been use for that following Saturday as well as yesterday the 9th of may.</p> <p>I am down to my last penny and still the bank doesn't care that I am waiting . The branch manager on the Malvern branch had told me that the systems for personal loans has a delay and they can't do much.</p> <p>This is absolutely ridiculous that they make their problems mine, they have the system problem not me I did very thing quick and fast and now I have to wait and struggle because off that. I always thought nedbank Was a good bank but it's all a smokescreen of lies it is now Tuesday and no has even had the decency to help me. I am only posting this because I am so stressed aand desperate and it feel like I am not being help at all.</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
