Personal Loan_disapointed client

Afternoon,

I've contacted the call centre in.December 2018 regarding my personal loan which I want to make.arrangements on but was told by the consultant to contact in the new year when my maternity leave starts.

My maternirt leave (unpaid) started already and I've been e-mailing the Nedbank call.centre since January 9th, I've been calling.but whenever I am.transfered it takes.forverr and.my airtime is up.

I've been trying my best to make arrangements and asking my FSP to assist me.but am.not getting any call or.email back, this is rather frustrating.and disappointing as I am a loyal.client.since I've been with Nedbank and now I cannot.even get assistance in my time of need.

I hope this post is going.to get noticed and.that I get a call.back.

I've emailed both contactcetre and pladmin email.addresses and.no luck!

I am hoping and will be waiting for someone to phone me.