KM
Khanyisile M
1 reviews | Active since Nov 2015
11 Nov 2015, 08:23
personal loan call centre
The Nedbank call centre is unbelievably unprofessional. I called the this morning to settle my loan, after 30 minutes of waiting to speak to a consultant he answers with 'hello we are not available right now' and he proceeds to hang up on my call. I am very disappointed this is really bad customer service.
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Nedbank's replyOfficial
11 Nov 2015, 09:31Hello Khanyimsomi24,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply11 Nov 2015, 09:31
Official
Hello Khanyimsomi24,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team