jC
justin C
1 reviews | Active since Oct 2015
06 Oct 2015, 12:35
personal loan application
I app**** for a personal loan via the web. Nedbank responded on time and all was going well over the phone until the consultant told me that Nedbank couldnt assist me any longer as my employer is based in the UK and it was against business policy to call overseas and confirm employment. I have never heard of such an absurd comment before. To make things worse no alternate was given to me to prove my employment. Wonder why the other banks dont have an issue with confirming employment?
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Replies (1)Nedbank's replyOfficial
06 Oct 2015, 12:46Hello jcolin7509,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply06 Oct 2015, 12:46
Official
Hello jcolin7509,
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
