Personal Loan Admin Chaos

<p>I app**** for a personal loan online, which was tentativeluy approved pending my documents as proof at my nearest Nedbank Branch. I then went to the branch, and was told that it was closed and they had to reapply for my loan application.Everything was completed again for the second time, and resubmitted to the loans department. I was contacted again to resubmit a third time because my name was misspelt on the application. I was contacted again to redo the loan application as they gave me a lower interest rate than they intented (What?! by this point I got slightly annoyed already)Then I was contacted again to resubmit my proof of residence (which would me my entire lease agreement of 16 pages which I have to print out, sign each page, rescan and send each page one by one because I cannot send a document larger than 5MB to Nedbank), Then I was contacted again to correct the misspelling of my name which was incorrect on the third submission, on the documents which I do not have. They told me to login and download the original documents from the first loan I did online. This is just completely unacceptable, and I cancelled the application. If they cannot even handle simple administration how am I supposed to trust them with things like calculating interest etc. No way.</p> <p> </p> <p>Also note that I am a Nedbank client and this is not the first loan I've taken from them. Time to look at another bank.....</p>