AN
Ashley N

1 reviews | Active since Jan 2017

06 Jan 2017, 04:52

Personal Loan Account Closure Required - Unable to get a response and pushed from one department to another

<p>Personal Loan Account Closure Required - Unable to get a response and pushed from one department to another</p>

0
Replies (4)
AN
Ashley N's update06 Jan 2017, 05:11
Reviewer Update

In addition to the above, I can provide supporting documents if required. This is not a complicated request, the account has been settled. I just want nedbank to close the account.

Nedbank
Nedbank's reply06 Jan 2017, 08:27
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

AN
Ashley N's update18 Jan 2017, 17:55
Reviewer Update

Thank you for your kind assistance and going the xtra mile to sort out my query.

Nedbank
Nedbank's reply19 Jan 2017, 08:18
Official

Thank you for the positive feedback and for allowing us to Make Things Happen.

Kind regards

Client Experience Team.