CV
Cheri V

1 reviews | Active since Jan 2018

09 Feb 2018, 11:58

Personal Loan

Already have one Pending complaint.....My personal loan went off twice last month this month on the 7th again....now I'm still waiting for my money that was not supposed to be debited from my account to be paid in as Nedbank advised yesterday, today still nothing and no one is getting in touch with me I have wasted R200 worth on airtime already for a hopeless case as I am now being ignored Nedbank can not just help themselves to peoples money as they please????!!!!!!!!

Today when I phoned for a third time a lady tells me that its going to take 4 days for MY money that NEDBANK took without permission to be put back ............. UNACCEPTABLE!!!!!!!!!

0
Replies (2)
Nedbank
Nedbank's reply09 Feb 2018, 12:35
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

CV
Cheri V's update09 Feb 2018, 12:37
Reviewer Update
Prenisha was in touch thanks