mM
mhleli M
1 reviews | Active since Oct 2015
05 Oct 2015, 09:05
personal loan
i have a personal loan with nedbank and have an agreed upon monthly instalment, but nedbank decided to deduct double the agreed amount. when i queried the matter i was told to wait for 5 days for the reversal... why must i wait for 5 days whereas they did not wait for 5 days to deduct. i have responsibilities and financial commitments, i really dont have time to put my life on hold and wait for 5 days... the people i spoke did not show any sign of care or willingness to assist
Helpful (0)
Replies (1)0
Replies (1)
Nedbank's replyOfficial
05 Oct 2015, 11:33Hello mhleli2,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply05 Oct 2015, 11:33
Official
Hello mhleli2,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team