MG
Marnitz G

1 reviews | Active since Jun 2010

11 Jun 2018, 17:43

Personal information leaked to the company

Unfortunately I'm at my wits end. I have phoned multiple times to correct my email address but you keep sending my personal information to the wrong email address. Everytime I call the person assures me it has been updated, but, yet again, my home loan account is sent to the wrong address, gets grabbed by the catch all account and ticketed for everyone in the company to read.

0
Replies (1)
Nedbank
Nedbank's reply12 Jun 2018, 05:46
Official

Dear Marnitz

We sorry to hear about your experience, A Resolution manager will contact you within business hours to assist with this matter.

Regards

Client Service Support