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gareth J

1 reviews | Active since Apr 2013

25 Feb 2015, 07:20

Personal Attention

i have app**** for vehicle finance from Hyundai Cresta. they got back to me saying i was declined . i followed up myself to see what the cause with, no one can motivate better then your self. i had spoke to one of the Manager she said i was declined to to the fact i had loans on my name . i get that , however my Trans union report that has taken me month and month to reach a score like that. i was retrenched a few years back and with not be able to pay my accounts my credit was really bad. now my problem is, in order to build up credit , you need to open accounts . now some of my loans was a necessity at the time. my payments are on time every time.Being with MFC , my car payment is the first debit to run every 25th. i also know that cause i am a Nedbank client even if i wanted to reverse that payment i could not, right?. only if i was with another bank for finance i would be able to. now another step i have taken to avoid any retrenchment or whatever the case may be that i cannot pay my accounts i have a policy with Nedbak that protects me in case of this and will my installments for 6 months and so on and so on. Nedbank im sorry but you have defiantly let me down.

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Replies (1)
Nedbank
Nedbank's reply25 Feb 2015, 08:13
Official
Hello gazz333,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

Kind regards

Client Experience Team