VS
Vikash S

1 reviews | Active since Nov 2013

30 May 2015, 13:30

persistent calls

I am a rather satisfied Nedbank client. Not so long ago I had an unpleasant experience wherein an ************ Nedbank call centre agent sold me a credit card I didn't ask for. Hence I requested that I receive NO telephone marketing from Nedbank as the phone agents are dishonest and *********. Yet I still get bombarded with calls from the call centre. The very same call centre that provided ZERO assistance when I recently called with an urgent query. . They have only a sales focus - and zero interest in providing service and help - push you from pillar to post, if youre not making a purchase.

0
Replies (1)
Nedbank
Nedbank's reply01 Jun 2015, 08:41
Official
Hello vsinghv,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team

Best regards,