VS
Vikash S
1 reviews | Active since Nov 2013
30 May 2015, 13:30
persistent calls
I am a rather satisfied Nedbank client. Not so long ago I had an unpleasant experience wherein an ************ Nedbank call centre agent sold me a credit card I didn't ask for. Hence I requested that I receive NO telephone marketing from Nedbank as the phone agents are dishonest and *********. Yet I still get bombarded with calls from the call centre. The very same call centre that provided ZERO assistance when I recently called with an urgent query. . They have only a sales focus - and zero interest in providing service and help - push you from pillar to post, if youre not making a purchase.
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Replies (1)Nedbank's replyOfficial
01 Jun 2015, 08:41Hello vsinghv,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
Nedbank's reply01 Jun 2015, 08:41
Official
Hello vsinghv,
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Best regards,
