SM
Sergei M

1 reviews | Active since Jul 2011

29 May 2015, 17:11

Payments to Nedbank Namibia: missing in action!

Nedbank never ceases to amaze with its service levels. Several<br> payments sent to our bank account by our customers vanished without a trace,<br> and, as usual, our urgent requests have been ignored. Our customers<br> are travelling and require accounts to be settled urgently. Employee Camm Janine,<br> responsible for our account, does not respond to our numerous messages,<br> which is the same with all other employees at Nedbank we sent our<br> messages to.

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Replies (1)
Nedbank
Nedbank's reply30 May 2015, 08:09
Official
Hello delovoi,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team