Payment protection insurance that I did not ask for

<p>I would like to know from Nedbank how hard it is to cancel a "payment protection insurance" that I did not ask for to start with. I have called nedbank more than two months ago to have the insurance cancelled but it never happened. I called them in december again after realising the insurance is still there and I did not get any satisfaction. I then decided to lodge a complaint with them which was only attended to after 2 weeks despite their promise that they will attend to the matter after 48 hours. Someone by the name of Peter Mbele was assigned to me and he was of no help to me as when I got my credit card statement for December it was still there despite him sending me an email saying it was cancelled.</p> <p>Two things, Nedbank must reverse the payment protection fees that they took after I had requested they cancel it and cancel the damn insurance.</p> <p>Nedbank can be sure that I will never bring my business to them ever again. This is incompetence and pure disrepect towards me.</p>