1 reviews | Active since Apr 2011
Payment arrangement
<p>I have a special payment arrangement with Nedbank as I do admit to being in arrears with my credit cards. I have been paying diligently per arrangements made. I have requested Nedbank to get their lawyers of my back as I have made direct arrangements with the BANK itself and I have been keeping up with the arrangements.</p> <p>I get reminders from Nedbank’s lawyers to pay as agreed during this week! This is truly frustrating! why are the lawyers still in touch with me? Have I faulted????? NO!!!!!</p> <p>Today, I receive another 2 x sms’ stating they have not received payment and summons are issued!!! For crying out loud, 25th was when my salary was paid into my account! Arrangement date is 25th agreed but transfers from Capitec to Nedbank will take 48 hours to reflect!! Does Nedbank not understand this? They should know this right, being a financial “leading” institution. Why am I being harassed by their lawyers!!!!!?? Can’t we please have some peace of mind in the volatile economy and impact of our very own personal issues please!!!!</p> <p> </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
I am glad that a consultant did call to assist with my complaint but i am still unsatisfied that i get an email from NedBank's lawyers - i was told their lawyers were off my back and i will deal directly with Nedbank. If i missed a payment, then their lawyers will contact me....so unhappy with this arrangement.
I am glad that a consultant did call to assist with my complaint but i am still unsatisfied that i get an email from NedBank's lawyers - i was told their lawyers were off my back and i will deal directly with Nedbank. If i missed a payment, then their lawyers will contact me....so unhappy with this arrangement.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.